This Privacy Policy describes how [COMPANY_NAME] ("we", "us", or "our") collects, uses, discloses, and protects information when you download, install, access, or use the [APP_NAME] mobile application (the "App") from the Google Play Store, or otherwise interact with us. Please read this policy carefully.
1. Information We Collect
We collect information to provide better services to our users. The types of information we may collect include:
a. Information You Provide
- Account information (e.g., name, email address) if you create an account.
- Profile information, preferences, and any content you submit within the App.
- Communications you send to us (e.g., support requests, feedback).
b. Automatically Collected Information
- Device information: model, OS version, device identifiers (e.g., Android ID), and hardware attributes.
- Usage data: features used, pages/screens viewed, crash reports, logs, and performance data.
- Analytics data: aggregated metrics about how the App is used (may be collected using third-party analytics services).
c. Location Information
If you permit the App to access location services, we may collect precise or approximate location information. Location access is optional — you may disable location permissions at any time through your device settings.
d. Third-Party Data
We may receive information about you from third parties (for example, analytics providers, advertising partners, or social networks) and combine it with information we collect.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, maintain, and improve the App and our services.
- Personalize content and features, and provide customer support.
- Perform analytics and diagnose technical issues.
- Send transactional messages, updates, and marketing communications (with your consent where required).
- Comply with legal obligations and protect the rights and safety of our users and the public.
3. Legal Bases for Processing (EU / EEA / UK residents)
If you are located in the European Economic Area (EEA) or the UK, we process personal data on the following legal bases:
- Performance of a contract (e.g., to provide the App).
- Your consent (where requested, e.g., for analytics or marketing).
- Legitimate interests (e.g., improving the App, fraud prevention), where those interests are not overridden by your rights.
- Compliance with legal obligations.
4. Sharing and Disclosure
We may share your information with:
- Service providers who perform services on our behalf (e.g., hosting, analytics, crash reporting, payment processors).
- Business partners for joint features or offers, subject to appropriate safeguards.
- Legal and safety reasons: to comply with laws, enforce our Terms of Service, respond to legal requests, or protect the rights, property, or safety of others.
- Affiliates in the context of a corporate transaction (e.g., sale, merger) — users will be notified where required by law.
5. Analytics, Advertising & Third-Party Services
The App may use third-party services such as analytics providers, advertising networks, and crash-reporting tools. These services may collect information about your use of the App and may set cookies or similar technologies. Examples include Google Analytics for Firebase, Google Play services, and crash reporters. Please refer to those third parties' privacy policies for details.
6. Ads & Personalized Advertising
If the App displays ads or uses ad networks, those networks may collect information about device identifiers and usage for ad personalization. You can opt out of interest-based ads through your device settings and/or Google settings. We do not control the practices of these third parties.
7. Storage and Retention
We retain personal data only as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we will delete or anonymize it.
8. Security
We implement reasonable administrative, technical, and physical security measures designed to protect personal information. However, no method of transmission or storage is completely secure — we cannot guarantee absolute security.
9. Children’s Privacy
The App is not intended for children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children under that age. If you believe we have collected information from a child, please contact us so we can delete it.
10. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access personal data we hold about you.
- Request correction or deletion of your personal data.
- Object to or restrict processing of your personal data.
- Receive a copy of your personal data in a portable format.
- Opt out of marketing communications.
To exercise these rights, contact us at [PRIVACY_CONTACT_EMAIL]. We may need to verify your identity before processing requests.
11. International Transfers
Information collected may be stored and processed in countries other than your own. We take steps to ensure adequate protections for your data, such as standard contractual clauses or other legally recognized mechanisms, where required.
12. Google Play and Android Permissions
When you install the App from the Google Play Store, you will be asked to grant certain permissions. Common permissions the App may request include:
- Location (ACCESS_FINE_LOCATION / ACCESS_COARSE_LOCATION) — used only if location features are present and enabled by you.
- Storage (read/write) — for saving files or caching content locally.
- Camera / Microphone — if the App provides photo, video or voice input features.
You can review and revoke permissions any time from your device settings. The App will function with reduced capabilities if optional permissions are revoked.
13. Data Breach Notification
In the event of a confirmed data breach that creates a risk to your rights or freedoms, we will notify affected users and regulators as required by law.
14. Links to Other Apps and Sites
The App may contain links to third-party websites, services, or apps. This Privacy Policy does not apply to those third parties. We encourage you to read their privacy notices before providing any personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the new policy in the App or via email, and update the "Effective date" at the top. Continued use of the App after changes constitutes acceptance of the updated policy.
16. Contact Us
If you have questions, requests, or concerns about this policy or our data practices, please contact:
Miroi Growerz Kachumbala Email: miroigrowerz@gmail.com Phone: +256777970780 Data Protection Officer (if applicable): +256777970780